Rights: All services provided by the designer shall be for the exclusive use of the client other than for the designer’s promotional use. Upon payment of all fees, the following reproduction rights for all approved final designs created by the designer for this project shall be granted:

1) Client to gain full transferable rights to content.

2) Client to gain full license to print/showcase work

Ownership: The client shall be entitled to full ownership of all final artwork created during the project upon full payment of the agreed fee. 

Contact hours are Monday-Friday between 10AM-7PM EST. Business days DO NOT include the weekends, holidays, vacation, or any other days we announce as closed. Any clients that choose to contact us outside of business hours may be replied to, but if not, will be replied to on the next business day. *All messages are responded to within 48 business hours, however at peak times, responses can be delayed.*

All pricing is subject to change at any time and becomes effective upon posting to this site. If there has been agreed pricing between [The Designer] and the client before changes have been made, it will remain valid until that project is complete. Payment should be made in the method and manner specified by the designer. Payments can be made via debit card, credit card, as well as  Apple Pay and Zelle. If you would like to pay with Apple Pay or Zelle please contact the designer prior to booking so that a code can be used at checkout. No project shall be started without proper payment received. 

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If a deposit is paid, the remaining balance MUST be paid before final files are sent.

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Note that the turnaround of ALL projects begins the next business day following the completion of our “Client Intake Form” and submission of all other information required to complete the design.

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Each project has a different turn around timeframe. Please refer to the page of the product and read the details to get proper turn around timeframe. 

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The turnaround time for design revisions is NOT included in the base turnaround; revisions take an additional 2-3 BUSINESS DAYS. For this reason we recommend that clients are specific and direct in their approach when citing their revisions. Turnaround time frames may be extended/delayed due to personal/ business emergencies, illness, theft, computer/tech failure, Acts of God, worldly emergencies, or other crises. No finalized artwork files will be delivered until balance is paid in full. 

Due to the nature of the services offered we do not provide refunds. ALL SALES ARE FINAL.  ALL PAYMENTS/DEPOSITS MADE ARE NON-REFUNDABLE. Once a payment has been made, the sale is final. If by chance you choose to cancel your order, then it becomes forfeited by the client, the design process will come to a stop, and your order will be sent as is. At no time will anything be reimbursed. If there is an issue that arises on Armani Smith Creative Studio's end, a decision on a refund will be at our discretion. If any fraud disputes are filed for fulfilled orders it will be handled by our attorney. 

Armani Smith's Creative Studio has a THREE revision limit per project. If the client is not satisfied after the three revisions, client will be charged a minimum $10 fee per additional revision the client requests. Revisions include, but are not limited to, fonts, color, sizing, and layout. The turnaround time for design revisions is NOT included in the base turnaround; revisions take an additional 2-3 BUSINESS DAYS. Work includes only the final, deliverable art, and not any preliminary work or sketches. All draft work is property of Armani Smith Creative Studio and may not be used in any format.

During the design process it is important for the client to understand that the designer works best in a non disturbance atmosphere. You will recieve your first preview on the business day in which your order is due. There WILL NOT be any constant contact during the duration of the design process. This eliminates slowing down on orders and allows us to meet all turnaround times. If at any time you have questions about this feel free to contact us. All messages are responded to within 48 business hours, however at peak times, responses can be delayed. 

If the client does not complete our “Client Intake Form” and submit all other information required to complete the design within 30 BUSINESS DAYS, then the order will be terminated and will result in a $50 restart fee. If a design is purchased and worked on and the client does not finalize designs within 30 BUSINESS DAYS after being sent, there will be a $50 restart fee. 

Design files are sent over in formats ranging between pdf, png, and jpg. Photoshop PSD files are available upon request for an additional fee. Once final designs are sent, there will be an additional $30 fee for us to go in and make any additional adjustments.

We 100% recommend waiting until you have all the details for your design before booking; it makes the process flow and eradicates extra revisions. We can help guide you but it is imperative to always have a vision for anything that you are branding. Designers can not read your mind or freestyle repeatedly because that will result in visions not being met and multiple revisions. Please be sure that your vision is clear before any purchase is made. Even a small vision will be good to work with.

If by chance your order is terminated it is because of wrong doing on your part. It is disrespectful to treat anyone, especially a creative in a rude manner. Whether it's by disrespect, not respecting the time of the designer, or not turning in needed information timely, overall that is not fair to Armani Smith Creative Agency or our other clients.